Building Vendor Certifications into Educational Programmes

A while back a posting on LinkedIn got me thinking of the disconnect between industry and academia. In this case the particular poster was stating how vendor certifications are not supported by further education colleges. It wasn’t clear if the poster was talking about the capability of delivery of the content or for vendor certifications to fit as part of a cohesive programme.

There is an argument that basing a qualification achievement on whether a student can pass a vendor exam is not a good idea. Especially since vendor exams are fluid in nature. For example, unmarked questions, varying question numbers, and statements such as “includes but not limited to” in the objective domains (syllabus) for the exam does not provide the educator the boundaries in which they have traditionally operated. However, such boundaries are responsible for widening the gap between academia and industry.  It would be nice to have problems with defined constraints within the workplace, however, this never happens. Hence building vendor certifications into an academic qualification could serve as a “wake up call” to students.

In terms of getting the teaching staff suitably qualified to deliver the vendor qualification, well that just depends on background and personal/professional development goals. At the moment there is such a plethora of information available for free to support teachers in their goal to become certified and get the depth of knowledge required to teach a vendor certification course. If an institution decides to go with a vendor qualification then there are fantastic resources available via the Microsoft IT Academy Programme, the CompTIA Academic Partner Programme and the Cisco Academy programme.

So, the vendors are supporting their qualifications within academic institutions. Additionally, the awarding bodies are also supporting the integration of certifications by allowing them as optional units in a range of qualifications from Levels 1 to 5 including:

  • City & Guilds Level 1 Certificate in ICT Professional Competence
  • Pearson BTEC Level 2 Certificate in IT
  • OCR Level 3 Extended Diploma in ICT Systems and Principles for Professionals
  • City & Guilds Level 4 Diploma For ICT Professionals
  • Pearson BTEC Level 5 HND Diploma in Computing and Systems Development

It’s well worth investigating how the awarding bodies have integrated the certifications into their qualifications. Some awarding bodies are happy to accept a pass on the vendor exams to record a pass for the unit; whereas others are allowing the student to demonstrate application of the knowledge by giving the opportunity to gain a merit and distinction.

Let’s walkthrough the unit specification for the 70-680 Windows 7, configuring unit from Edexcel. You can download it from: http://www.edexcel.com/migrationdocuments/BTEC%20Nationals%20from%202010/Unit-124-Microsoft-Windows7-Configuring-70-680.pdf

page1

The first page of the document provides background of the unit and covers similar information as you can find on the overview section of the objective domains: http://www.microsoft.com/learning/en/us/exam.aspx?id=70-680

The most important point to note is that the 70-680 is a Level 2 unit and requires 50 Guided Learning Hours which exceeds both the amount of time to deliver the MOC (3 days) and the MOAC (30 hours). Hence already it is established that a greater amount of learning is required for students to successfully complete this unit. Also it must be noted that the unit only provides 6 credits – this may be low in terms of other units which are cheaper to deliver and less strenuous. However, the actual value of this unit to potential employers may supersede the entire qualification.

page2

The second page has the learning outcomes which is the same as the top level of “skills being measured”. The important point to note here is that “Configuring Backup and Recovery Options” element is missing from the Edexcel document. This is most likely to be an oversight and happens occasionally with awarding body documents so it is vital that these are double-checked against the vendor’s documentation.

page3

Page 3 looks at the unit content required for the Merit and Distinction criteria. The pass criteria would be all the content outlined in the objective domains.

page4

The Assessment and Grading criteria page outlines the tasks required to achieve each grading criteria. Looking at the merit and distinction criteria, these look like fantastic assignments to complete prior to taking the certification exam. So as part of the delivery of this unit it would be advantageous to carry these assignments first to identify any knowledge gaps.

page5

The fifth page provides advice on how to deliver this unit, although it doesn’t provide much information. As this document uses a pro-forma for all the Edexcel units, it has to follow this format. More delivery guidance is given with the MOC and MOAC materials.

page6

The essential resources section provides a good starter for centres new to deliver vendor certifications. Interestingly, it does acknowledge the use of virtual machines which has now become the industry standard for delivering certification courses.

page7

Educators would be glad to see the content for page7 as it provides guidance of how Personal Learning and Thinking Skills (PLTS) can be built into the delivery and assessment of the unit.

page8

The final page would also be welcomed by educators as this addresses how Functional Skills are linked to the unit. The document links to ICT and English, but since the students need to know how to subnet as part of the course, Maths can also be incorporated.

Unfortunately, not all certifications exams available on the Register of Regulated Qualifications (http://register.ofqual.gov.uk/) have such comprehensive unit specifications, however, this could be used as a template for integrating any certification into a programme of delivery.

So, if you’re an academic delivering an IT programme and haven’t integrated vendor certifications into your programme, now is the time. The global marketplace is becoming increasingly competitive and such qualifications will help your students to become more valuable to employers.


Certified Career Day – Reflections and Replay

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It’s been a few busy weeks since the Certified Career Day and even now the whole visit to Microsoft Headquarters feels like mirage. Visiting Seattle was definitely an experience that I will never forget and I was able to finally see the Space Needle that was so often mentioned in the comedy series Frasier. Anyway, back to MCCD2013…

So on the morning of the broadcast, I couldn’t sleep…how could I…there were over 8000 registered attendees! I’ve never participated in a live broadcast so had no idea what to expect so was very nervous. However, once things got underway it was quite an enjoyable experience. Of course afterwards there were elements of the panel discussion that I wished I had taken a more of a leading role on, but the most important thing that I felt was left unsaid is as follows:

Cloud technologies is impacting the nature and role of IT Professionals, the focus of technicians being confined into a backroom and to provide technical support on a reactive basis are quickly diminishing. Now IT Professional are helping to form the business decisions of an organisation. In essence they have gone from the dark room to the board room.

I know it was touched upon in the panel discussion but it feels much better to get it off my chest!

You can watch the highlights of MCCD2013 below:

You can watch the full day including the panel discussion here: http://meme.ms/baw1iex


Certified Career Day – Get ready for the Cloud!

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The transition to the cloud presents every business and individual with new possibilities and challenges. As the cloud continues to transform IT, the need for qualified IT professionals has never been more urgent, and certification has never been more valuable. Microsoft has a strategy to help IT professionals accelerate their career path, narrow the existing skills gap, and prepare them for new opportunities.

Registration is now open for Certified Career Day, taking place on March 12, 2013. The day will begin with a live, interactive panel discussion with IT managers and industry experts who will discuss how the cloud is redefining IT recruitment and the growing need for up-to-date certification.

I am taking part in the panel discussion and representing the  IT Academy space and its role in developing young minds to take on the challenges of the cloud-based jobs of the very near future.

The panel will be followed by an exclusive interview with special guest Mark Russinovich, Microsoft Technical Fellow. Next, attend the technology focused sessions with Windows Server 2012 and SQL Server 2012 product group experts.

Attendees of Certified Career Day are eligible to win an Acer tablet with full Windows 8. Event capacity is limited so register now!


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